What does the ORES CEO say about working with ngage?

We are proud to share with you the Client Experience of Fernand Grifnée, Administrateur Délégué at ORES.

In co-creation with Ores’ teams, ngage participated in the definition of their strategic plan 2019-2025 and still supports Today their transformation towards a better Customer Experience, while integrating the challenges of the energy transition and digitisation.

ORES strategy execution primarily encompasses a review of the organisation and the internal processes, a deep culture transformation, the set-up of an enterprise architecture and in-depth applicative landscape reengineering.

We at ngage are honoured to have brought another chair into their transformation game… www.ngageconsulting.com

Share on

Discover ngage Discover our services

Our latest blog post

DISRUPTION IN CONSULTING: respond, adapt and reinvent.

Consultancies support their clients in a multitude of ways. As a result, while the global economy seems to be slowing down, the consulting industry continues to enjoy robust growth. However, traditional consulting firms are facing a growing number of challenges like the rise of new business models and pressures exerted by consultancies of different shapes, sizes and flavors. Many surveys even reflect some concerns about the future of the industry. Before shaking up the whole system, if we start by changing these ten not-so-little things?

Behind the theory, discover how to leverage the lessons-learnt of the "Bi-Modal" paradigm!

We are in a VUCA - volatile, uncertain, complex and ambiguous – environment, that is putting the IT departments of large and small organisations under pressure. Change is coming more rapidly and is more and more driven by technological innovations.

How to enhance your Digital Customer Experience?

ngage hosted a one-day inspiring and interactive session with the HEC Digital Lab and experts from different industries to share insights and best practices around enhancing the Digital customer experience.