Operational Excellence
We STREAMLINE processes to optimize organizations

Operational Excellence
We STREAMLINE processes to optimize organizations

Operational Excellence allows your company to meet internal needs
- Build a shared and comprehensive process library
- Improve productivity and business efficiency
- Increase profitability
- Support strategic objectives with strong operational management
- Reduce stress and improve the working environment


There are new competitive advantage opportunities
- Boost the quality of product or service
- Improve customer experience
- Leverage on new existing technologies
Operational Excellence allows your company to meet internal needs
- Build a shared and comprehensive process library
- Improve productivity and business efficiency
- Increase profitability
- Support strategic objectives with strong operational management
- Reduce stress and improve the working environment

There are new competitive advantage opportunities
Some insights &
Fact-checking
Fact-checking

of companies believe that BPM processes and technologies have helped their
organizations accomplish their goals – (Source: BP Trends)
organizations accomplish their goals – (Source: BP Trends)

BPR enables enterprises to cut costs by up to 30% (Source: Bain)

of organizations say they are doing process work to reduce costs or improve productivity (Source: BP Trends)

of managers say their organizations are at least piloting the automation of processes in one or more business units or functions - (Source: McKinsey)

- Boost the quality of product or service
- Improve customer experience
- Leverage on new existing technologies
Some insights &
Fact-checking
Fact-checking

of companies believe that BPM processes and technologies have helped their
organizations accomplish their goals (Source:BP Trends)
organizations accomplish their goals (Source:BP Trends)

BPR enables enterprises to cut costs by up to 30% (Source: Bain)

of organizations say they are doing process work to reduce costs or improve productivity (Source: BP Trends)

of managers say their organizations are at least piloting the automation of processes in one or more business units or functions - (Source: McKinsey).
Our approach to Operational Excellence
At ngage, we deliver value by building a tailor-made approach working on 5 pillars that are differently integrated to address your specific context & objectives.
Analyze
Analyze processes to build a shared understanding of the flows of activities and related responsibilities
Measure
Define and monitor operational KPI’s

Optimize
Combine process methodology and technology to define target-processes in line with your objectives
Implement
Analyze and deploy the impacts on people and systems to support the target-processes
Perpetuate
Establish a framework for continuous improvement
Our offerings
Process management
Improve processes documentation & implementation and their management framework, set-up monitoring and liaise with Business Continuity Plan.

Improvement & reengineering
Define and implement target-processes in line with your objectives, analyze the impact on functions, organization and qualify applicative consequences (including data).

Digitalization & automation
Approach processes with a business and technology mix and optimize them based on relevant technology (RPA, AI,…).

Our approach to Operational Excellence
At ngage, we deliver value by building a tailor-made approach working on 5 pillars that are differently integrated to address your specific context & objectives.
Analyze
Analyze processes to build a shared understanding of the flows of activities and related responsibilities
Measure
Define and monitor operational KPI’s

Optimize
Combine process methodology and technology to define target-processes in line with your objectives
Implement
Analyze and deploy the impacts on people and systems to support the target-processes
Perpetuate
Establish a framework for continuous
improvement
improvement
Our offerings
Process management
Improve processes documentation & implementation and their management framework, set-up monitoring and liaise with Business Continuity Plan.

Improvement & reengineering
Define and implement target-processes in line with your objectives, analyze the impact on functions, organization and qualify applicative consequences (including data).

Digitalization & automation
Approach processes with a business and technology mix and optimize them based on relevant technology (RPA, AI,…).

Quick scan
If you want to receive an external point of view on your processes, take one of our short assessments related to Operational Excellence (e.g. Diagnostic on a specific process, Gap analysis to achieve expected objectives).

We help you to deliver tangible results and lasting impacts
Business
efficiency

Review processes in order to increase profitability and competitiveness, lower risks and ensure lean principles are applied.
Strategy
enablement

Manage processes to support strategy execution including critical transformation program. Ensure strategic and operational decisions are based on relevant business metrics.
Quick scan
If you want to receive an external point of view on your processes, take one of our short assessments related to Operational Excellence (e.g. Diagnostic on a specific process, Gap analysis to achieve expected objectives).

We help you to deliver tangible results and lasting impacts
Business
efficiency

Review processes in order to increase profitability and competitiveness, lower risks and ensure lean principles are applied.
Strategy
enablement

Manage processes to support strategy execution including critical transformation program. Ensure strategic and operational decisions are based on relevant business metrics.
Typical projects
Energy Distributor

Preparation of the company for a 10-year plan to replace all public lighting by LED technology by optimizing processes, defining the supporting target-organization and required systems adaptations.
Education

Reorganization in the Finance Department to optimize transversal processes, clarify roles and responsibilities, reinforce team collaboration and well-being at work as well as improve the quality of services towards the University Community
Automotive

Implementation of a new Target Operating Model by changing the Organizational Structure, redesigning the key business processes and making a new organization implementation roadmap.
Energy supplier

Reinforcement of customer-centricity during an ERP system's upgrade. ngage ensured business processes simplification, customer satisfaction improvements and cross channel coherence & integrity in line with M&S Retail channel strategy.
Discover more details about the methodology
Share about a project & ask for high-level advice
Challenge us on an offering
Typical projects
Energy Distributor

Preparation of the company for a 10-year plan to replace all public lighting by LED technology by optimizing processes, defining the supporting target-organization and required systems adaptations.
Education

Reorganization in the Finance Department to optimize transversal processes, clarify roles and responsibilities, reinforce team collaboration and well-being at work as well as improve the quality of services towards the University Community
Automotive

Implementation of a new Target Operating Model by changing the Organizational Structure, redesigning the key business processes and making a new organization implementation roadmap.
Energy supplier

Reinforcement of customer-centricity during an ERP system's upgrade. ngage ensured business processes simplification, customer satisfaction improvements and cross channel coherence & integrity in line with M&S Retail channel strategy.
Discover more details about the methodology
Share about a project & ask for high-level advice
Challenge us on an offering
Our communities of practice work horizontally to execute strategies
Business Technology

We ENABLE you to
master Technology to
drive your transformation
Integrate relevant technologies to guarantee operational efficiency
Human Transformation

We EMPOWER people to embrace business transformations
Individual and organizational empowerment are key to enable your process transformation

Operational
Excellence

We STREAMLINE processes to optimize organizations
Our communities of practice work horizontally to execute strategies
Business Technology

We ENABLE you to master Technology to drive your transformation
Integrate relevant technologies to guarantee operational efficiency
Human Transformation

We EMPOWER people to embrace business transformations
Individual and organizational empowerment are key to enable your process transformation

Operational
Excellence

We STREAMLINE processes to optimize organizations
About ngage

We bring another chair into the game.

We aspire to be recognized as management consultants with a human twist. Delivering excellence & enriching journeys.

Enjoyment minded. Human centered & excellence driven.
About ngage

We bring another chair into the game.

We aspire to be recognized as management consultants with a human twist. Delivering excellence & enriching journeys.

Enjoyment minded. Human centered & excellence driven.